
FAX*STAR, part of the IBM eServer Tools Network, is powerful in scope but simple in concept. At the core of process management is the issue of how to get information to customers, vendors and employees in the most timely and effective manner.
How can critical work cycles be shortened without increasing operating costs? Faxing is an inseparable component of the solution but often cumbersome and labor intensive. Prior to FAX*STAR, faxing required someone to prepare a document, a coversheet, a hard copy, go to the fax machine, dial up and wait for a connection and a confirmation.
In high volume scenarios such as processing purchase orders or invoices, someone had to change forms on the line printer, wait for the printing job to be completed and strip the edges off before it could be faxed. This became even more time consuming if the line was busy or the number was dialed incorrectly. An incorrect number increased inconvenience, especially if the much needed document was later discovered not to have reached it's intended destination. FAX*STAR solves all of that! Check out the details today!