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About Us

Touchtone Corporation

Founded in 1991, Touchtone's goal was to develop client/server software for IBM iSeries – AS/400 users. Today, Touchtone's list of success stories reads like a Who's Who of today's most recognized market leaders, including Coca-Cola Enterprises, Disney, Enterprise Rent-A-Car, Mobil Oil, Porsche, Nissan, Sony, and Toshiba. Over the years, Touchtone has established a strong reputation for delivering powerful software solutions and outstanding customer support.

Touchtone's premier product, Wintouch^® eCRM, is a complete Customer Relationship Management (CRM), Sales Force Automation (SFA), Marketing Automation (MA), Enterprise Resource Management (ERM) and Partner/Channel Relationship Management (PRM) solution to manage marketing, direct and indirect sales, customer support and enterprise resources.

Wintouch is an extensive system to help organizations increase profitably and efficiency, decrease costs and improve customer satisfaction. Wintouch builds on ThinView's Java-based Web-to-Host connectivity to web-enable legacy "green screen" applications.

Wintouch is an ideal OfficeVision Replacement with document management, document editing, client- or host-based mail-merge, host printing, font changes on-the-fly, generation of variable content on-the-fly for spool files, batch printing, mail- and email-merge, and insertion of conditional text.

Wintouch is also available in an ASP or subscription-based, hosted version – ASP Wintouch on demand for an economical per-user monthly cost. Wintouch on demand is a secure, cost-effective, hosted application that allows small- and mid-size companies to leverage the value of a central data repository at a low per-user monthly cost. Designed specifically for businesses and organizations needing an enterprise-wide, front-office solution, Wintouch on demand can be fully integrated with existing back-office applications and AS/400 data.

Unlike other CRM solutions, Wintouch is not just another Customer Relationship Management solution or simply a Sales Force Automation solution and definitely not series of expensive modules, but a complete, economical, enterprise-wide resource management solution.

ThinView^® is a secure Java 5250 Terminal Emulation that opens a window into the IBM System i from any Java-enabled PC or MAC.

 

QuestView^® is a cost-effective, timesaving database utility and program generator, which allows instant access to DB2 files and J.D. Edwards data files for viewing, editing, and creating programs for end-user applications.

With a rich set of functions and superior performance features, QuestView is acknowledged as the very best tool of its kind by users, including many who were previously using competing products. QuestView enables the user to save the "views" of the AS/400 database as programs, eliminating the need to repeat keystrokes.

Touchtone's international headquarters are located in Costa Mesa, CA, in a park-like setting just blocks from the Orange County/John Wayne airport. OrangeCountyBusiness.com

Touchtone has enjoyed steady annual growth, in part because the company has recognized and adapted to changes in the computer industry. The company is committed to ongoing improvements to its existing software as well as developing new offerings using Java and WebSphere technology. Touchtone products in development will reach into additional markets, continuing to utilize cutting-edge technologies.

Touchtone is currently a member of the IBM Tools Network™, IBM's ISV Advantage Initiative and an IBM Premier Business Partner. All Touchtone products are IBM iSeries ServerProven™ solutions. In addition, Wintouch eCRM is an IBM e-business solution and an IBM Value Add Enhancement solution.